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How 7ez bd Handles Your Privacy

Your account with 7ez bd is personal — your name, your wallet, your transaction history. This page explains exactly what data we collect when you log in via mobile, deposit through bKash, Nagad, or Rocket, and use our platform, and what you can do…

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REACH OUR TEAM

Privacy Queries and Contact Paths

If you have a question about your data, want to update your account details, or need to request deletion, our support team handles privacy requests directly. Reach us through any of the channels below and we will respond as quickly as we can during active hours.

Live Chat Open the chat window from your account dashboard. Our team picks up privacy and account queries there during support hours.

Email Support Send your request to our support address. Include your registered phone number so we can locate your account without delay.

In-App Help From the mobile browser or app, tap the help icon on your account page. Submit a privacy request directly from your device.

What We Collect and Why

7ez bd Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account, we collect the details you provide — name, email, phone number, and the mobile wallet identifier you use for deposits and withdrawals via bKash, Nagad, or Rocket. We also log device type, browser session data, and IP address to keep your

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account secure and detect unusual access patterns. Payment transaction records are kept in line with standard financial record obligations; we do not store your full wallet PIN or password at any point. If you use our platform from Bangladesh, local law and your eligible region determine
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what applies to you — we cannot guarantee uniform access or data treatment across all jurisdictions. We do not sell your personal data to third parties. Analytics data we collect — such as which game rooms you open or how long a session runs — is
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used only to improve the platform experience for you. You can request a copy of your data or ask us to delete your account at any time by reaching our support team directly.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE PROTECT IT

Data Security and Your Account

We take a few concrete steps to keep your account and personal data secure across every session, whether you are on mobile in Dhaka or switching between devices mid-session.

Encrypted Data Storage

All account data — including your registered mobile wallet details for bKash, Nagad, and Rocket — is stored with encryption at rest. We do not hold plain-text payment credentials.

Session and Cookie Controls

We use session cookies to keep you logged in across your mobile browser and to remember your account state. You can clear these from your browser settings at any time.

Data Retention Policy

We keep your account data for as long as your account is active plus a standard period after closure, in line with our record-keeping obligations. You can request early deletion via support.

Requesting Changes

To update, export, or remove your personal data, contact our support team directly. We handle all such requests manually and confirm completion by reply.

Privacy Policy — Frequently Asked

Below are the questions we hear most often about how your data works on 7ez bd.

We collect your name, phone number, email address, and the mobile wallet number you use for bKash, Nagad, or Rocket transactions. Device and session data is also logged for security purposes.

We do not sell your personal data. We may share limited data with payment processors like bKash, Nagad, and Rocket solely to complete your transaction. No data is shared for marketing by outside parties.

Contact our support team via live chat or email and include your registered phone number. We will locate your account and send you a data summary as quickly as we can.

Yes. Send a deletion request to our support team. After identity verification, we will close your account and remove your personal data, subject to any record-keeping obligations we are required to meet.

We store your wallet identifiers in encrypted form and never retain your PIN or full payment credentials. Transaction logs are kept for standard financial record periods only.

Yes, we use session cookies to maintain your login state across mobile and browser. You can clear or block cookies via your browser settings; some account features may not work without them.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal AccountRegister InfoAbout Us

How 7ez bd Handles Your Privacy

Privacy Queries and Contact Paths

Data Security and Your Account

Privacy Policy — Frequently Asked

01 What personal data does 7ez bd collect when I register?

02 Does 7ez bd share my data with third parties?

03 How do I request a copy of my personal data?

04 Can I ask 7ez bd to delete my account and data?

05 Are my bKash, Nagad, or Rocket wallet details stored securely?

06 Does 7ez bd use cookies, and how can I control them?

Privacy Policy

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